Creating a new exhibits
Starting in April 2020, all new standard exhibits to SDN are free for one year. This policy was put into effect to offer greater access to the SDN platform during the coronavirus pandemic. We will re-evaluate this policy when the pandemic is over.
Exhibit renewals
Each exhibit is created for a one year period. Prior to the anniversary of your exhibit, you will receive notification by email that your exhibit is up for renewal. To renew your exhibit, you will need to purchase new frames or use existing frames for each photo remaining in your exhibit. You can delete photos prior to renewal if you want to limit the number of images that remain in your exhibit.
When renewing, or adding photos, you must purchase "frames" for your photos. One frame allows one photo to be live for one year, or until an exhibit is up for renewal.
Cost Per frame
You must purchase a minimum of six frames at a time. Frames can be used at any time and only expire if your account with SocialDocumentary.net is terminated. Frames can be used for any of your exhibits. Your account page will indicate how many frames your have, and will also display when each exhibit is up for renewal.
Adding photos to your exhibit
At any time you can add photos to your exhibits. You will need to apply frames for these additional photos. Note that ALL photos in any one exhibit expire when that exhibit is up for renewal. Keep this in mind if you are adding photos close to the time when your exhibit is up for renewal.
Refund Policy
Frames are refundable within one week of purchase if for any reason you are not satisfied with our service. After one week, frames are not refundable. For a refund, please email info@socialdocumentary.net or call 617-417-5981.
Terminating accounts
To terminate your membership completely, send an email to info@socialdocumentary.net stating your intention to discontinue your account, along with your full name, and email address that you use for your account. When your account is terminated, all photos associated with your account will no longer be associated with your exhibits, although SDN retains the right to keep these images in our database as explained in our Terms and Conditions of Use. These photos may be used for future viewing by the public and for promotional purposes. You always retain the copyright in your images.
Keep your email address up to date
In order to receive renewal notices, you must keep you email address up-to-date. You can always login to your account page to update your email address and other account information.
